Shamiel graduated from the University of West Indies with two post-graduate diplomas in Marketing and Finance in 2006 and 2011, respectively. During 2005-2016 she had been working as a business analyst, risk analyst and financial manager in different companies, including GTECH Foreign Holdings, National Housing Trust and Sandals Resorts International. In 2017 she radically changed her professional direction and joined Itelbpo Smart Solutions as a Vice President of Workforce. At the end of 2019 she moved to Digicel and became a Workforce Balancing Manager. In August 2019, Shamiel finally joined the Company, while having a tremendous experience in financial and operational reporting, business process improvement, increasing efficiencies and making strategic decisions.